March 25, 2018 Glenn Case

microphone on a stage with a spotlight on it signifying receiving positive attention

Let's be clear. Others' perceptions of you can make or break your chances for a promotion. Why? Because companies promote people based on how they're "perceived". The old saying "perception is reality" is never more true than in these situations.
If you take an honest look at yourself today, how do you think others view you?
January 6, 2018 Glenn Case

I have had the privilege of working for some respected companies and senior managers in my many years of corporate life. Companies that have done well, in large part due to the quality of the people they hire and promote into leadership roles, the positive culture they create, and the living of a mission that underpins their existence.
December 15, 2017 Glenn Case

In his recent book The 8th Habit, Stephen Covey defines an organization as "a group of individuals who have a relationship and a shared purpose".  

While this is a relatively simple definition, it contains within it much wisdom. It cuts through the weeds (often represented by company competency lists) to what is foundational to all companies.

December 1, 2017 Glenn Case

The word "coaching" gets thrown around a lot in management. Managers go through endless courses in "performance coaching" aimed at raising the bar for employees. After 17 years of leadership, I have long ago lost count.

The "performance coaching" model goes something like this:

Highlight the performance gap or issue

Gain agreement that an issue exists

Work with the employee to develop a plan to address it

Manager monitors progress and provides feedback

Gap is filled, ideally.

November 24, 2017 Glenn Case


We've all been there at one time or another. You have just lost your job of many years. You're facing a particularly challenging situation with a customer or a colleague. There's wind of downsizing or a merger, causing uncertainty. You've been passed over for promotion.

November 20, 2017 Glenn Case


Inspiration can feel elusive at times. But if you're finding yourself adrift and inspiration failing you no matter what you do, you might want to take stock of your values. 

Jack London once said, "You can't wait for inspiration. You have to go after it with a club." His approach of throwing whatever you have at the wall and hoping that something inspirational sticks is one way forward - sheer blunt force.

November 6, 2017 Glenn Case

Crossing signs on pole with the words Influencer and Follower - one must lead in order to influenceBeing able to effectively express yourself and influence others in your job and career is critical to motivation and engagement. The benefits are many and include:

-Increasing job satisfaction as issues that might otherwise fester get aired and dispelled.

-Gaining a greater sense of control over aspects that impact you.